Our client, a world leading Instrumentation Manufacturer specialising in Flow Cytometry equipment, is currently in a state of rapid growth and as a result are currently looking for two Technical Support Specialists to join their state-of-the-art facilities based in Cambridgeshire, UK.
One Technical Support Specialist will be responsible for a patch covering the UK, Ireland, Germany & Austria, with the other specialist responsible for the Nordic regions.
Working as a Technical Support Specialist, you will be responsible for providing high quality 1st line technical support to customers over phone and email surrounding the operation & maintenance of the organisation’s range of Flow Cytometry equipment; provide training & seminars to customers during installation and during initial operation for new customers as well as providing follow up & technical support after sale. As well as these duties, you may also be required to work in the lab to troubleshoot customer problems, propose solutions and if required work closely with development team to implement long term products changes to correct problems.
This is an outstanding opportunity to join an industry leading Flow Cytometry equipment manufacturer who supply instruments to clients across the Life Science & Biotechnology industries. Due to the nature of the roles, regular travel of up to 33% of the time will be required within related patches – A full driving licence is essential.
To be considered for this Technical Support Specialist role, you will have a Degree / MSc / PhD in Immunology or a relevant Life Science discipline (or equivalent) and proven practical laboratory experience using Flow Cytometry instruments in the fields of Immunology, Cell Biology or a related field. Fluency in written & spoken English as well as either German or Swedish is essential. Knowledge of other European languages such as Dutch, French, Finnish, Italian or Spanish would be advantageous but are not essential.
For more information, or to apply for this Technical Support Specialist position, please contact Andrew Bolton at CK Science on 01438 723 500 or email email@example.com. Please quote reference ST21059 in all correspondence.
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