Our client is currently looking to recruit a Technical Service Representative to work in their company based in the North West of England.
This global developer and manufacturer of high-performance coatings for a variety of applications requires a Technical Services Representative to manage their export products across the UK and Europe.
The roles and responsibilities of this Technical Service Rep will be to provide technical support to the export sales team primarily, while also providing backup support to UK colleagues. You will train other members of staff via hands-on application training.
Further responsibilities will include:
- You will strive for continuous improvement in response to the demands of the sales and marketing teams and will instil confidence in customers with regard to the quality of the product range and support services.
- You will be responsible for ensuring that all the authorised contractors/ installers (AC/Is) are adequately trained and can demonstrate their competence in applying products.
- You will also continually monitor and audit the AC/Is. You will provide assistance in the development and re-engineering of coating product ranges to maximise sales as the technical services department also acts as an overflow for the R&D department.
- You will also ensure that all technical literature relating to a product is consistent and accurate and will assist the marketing department in writing technical literature.
This challenging role requires you to travel for approximately 50% of the time which includes travel both overseas to the Middle East, Far East, Europe and South America as well as within the UK, and occasional weekends away.
Please note that this is not an exhaustive list; please contact CK Science for a full job description.
To be considered for this Technical Services Rep position you will be of graduate calibre and will be able to prove your knowledge of the chemical, civil construction design and industrial spray industries by having worked as a chemist or polymer scientist, ideally with technical service/ support/ sales knowledge. Committed to customer service and quality, you will be able to communicate effectively at all levels. A professional approach coupled with a friendly but persuasive personality is important as you will be liasing with a variety of people at a variety of sites.
For more information or to apply for this Technical Services Rep position, please contact Victoria Walker at CK Science on 0114 283 9956 or email firstname.lastname@example.org. Please quote reference SH20913 in all correspondence.