Technical Support Specialist

  • Salary: Competitive
  • REF Number: 00051989
  • Consultant: Graeme Pallas
  • Contact: 0191 3706486
  • Date Published: 22.10.2021
  • Sector: Life Sciences
  • Location: Eastleigh, South East
  • Discipline: Biochemistry, Production/Manufacturing, Research And Development

CK Group are recruiting for a Technical Support Specialist to join an international diagnostics company on a permanent basis at their site in Eastleigh, Southampton.

The Company: Our client is an international specialist in infectious disease,with a diverse product range in oncology, microbiology, haematology and serology testing.

Salary: Competitive

Location: Eastleigh, Southampton

Your main duties will be to:

  • Manage and resolve Tech Support Enquiries
  • To be the main point of contact for the customer
  • Provide technical support and problem solving for customers and the manufacturing team.
  • Serve as a scientific consultant during client visits
  • Presentation of reports to management and trend analysis to identify product failures.
  • Monthly reporting of Tech Support Enquiries

Your Background: The ideal candidate for this role will have:

  • Bachelor’s degree in a related field
  • Experience of working within a laboratory and / or manufacturing environment
  • Good scientific knowledge of PCR and qPCR.
  • Strong background in customer services

Entitlement to work in the UK is essential. For more information or to apply for this Technical Support Specialist position, please contact CK Group on 0191 3848906 or email sciencecontracts@ckgroup.co.uk. Please quote reference 51989.

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