Technical Support Specialist - Life Science

  • Salary: £28,000 - £34,000
  • REF Number: 00051748
  • Consultant: Naynesh Mistry
  • Contact: 01246 457703
  • Date Published: 27.09.2021
  • Sector: Diagnostics, Life Sciences
  • Location: Welwyn Garden City, Home Counties, South East
  • Discipline: Biochemistry, Biotechnology, Microbiology

CK Group is recruiting for a Molecular Biology Technical Support Specialist to join a Biotechnology company based near Stevenage on a permanent basis.

The Company:

A leading European distributor that's aim is to supply innovative Life Science tools designed to further understanding of physiology, cell biology and disease mechanisms.

The Role:

To build relationship with key suppliers and to provide advice and support to customers via email and telephone, regarding the company'santibody and assay related products. The role will involve logging and investigating customer complaints, arranging servicing and repairs of products and assisting with product recalls and withdrawals.

Responsibilities:

  • Provide advice and support to customers via email and telephone.
  • Log and investigate customer complaints regarding company products.
  • Design and arrange marketing campaigns and product launches.
  • Participates in technical training sessions, scientific meetings, and shows as needed.

Your Background:

  • Degree level in a Life Science subject, coupled with laboratory experience focusing on immunology, flow cytometry, histochemistry, western blotting or genomics.
  • Scientific knowledge and understandingof assays and antibodies (particularly immunoassay) - highly desirable
  • The work is office based, with occasional travel to other sites.
  • Must have a firm understanding of and experience within the life science research marketplace.

Apply:Entitlement to work in the UK is essential. For more information or to apply for this position, please contact Naynesh Mistry on 01246 457703 or email nmistry@ckgroup.co.uk. and please quote reference 51748.

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