Product Support Specialist

  • Salary: Competitive
  • REF Number: 00051268
  • Consultant: Jade Stirk
  • Contact: 0191 3848906
  • Date Published: 29.07.2021
  • Sector: Diagnostics, Life Sciences
  • Location: Camberley, Home Counties
  • Discipline: Biotechnology

CK Group are recruiting for a Product Support Specialist to join a Life Sciences company at their site located in Surrey on a permanent basis.

The Company: Our client is a Life Sciences business providing diagnostic services to the healthcare sector.

Location: This Product Support Specialist role is located in Surrey, with excellent access to road and public transport links.

Product Support Specialist Role: Your main duties will be to:

  • Provide technical support to Microgen Bioproduct’s and Lab21 Healthcare customers.
  • Log and complete designated customer complaint forms and documentation.
  • Provide regular updates relating to the progress of complaints.
  • Provide feedback to Customer Service department and/or the distribution/customer that has raised the complaint.
  • Assist in day to day running of the microbiology facilities.

Your Background: The ideal candidate for this role will have the following qualifications, skills and experience:

  • Candidate shouldhave a bachelor’s degree in a related field.
  • Previous Microbiology knowledge and hands-on experience of handling Hazard Group 2 organisms in a Category 2 Laboratory is required.
  • Experience of working within a quality system (particularly ISO13485).

Apply: For more information or to apply for this Product Support Specialist position, please contact Science Contracts Team on 0191 384 8906 or email sciencecontracts@ckgroup.co.uk, quoting job ref 51268.

It is essential that applicants hold entitlement to work in the UK.

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