Product Support Specialist

  • Salary: Competitive
  • REF Number: 00051268
  • Consultant: Jade Stirk
  • Contact: 0191 3848906
  • Date Published: 29.07.2021
  • Sector: Diagnostics, Life Sciences
  • Location: Camberley, Home Counties
  • Discipline: Biotechnology

CK Group are recruiting for a Product Support Specialist to join a Life Sciences company at their site located in Surrey on a permanent basis.

The Company: Our client is a Life Sciences business providing diagnostic services to the healthcare sector.

Location: This Product Support Specialist role is located in Surrey, with excellent access to road and public transport links.

Product Support Specialist Role: Your main duties will be to:

  • Provide technical support to Microgen Bioproduct’s and Lab21 Healthcare customers.
  • Log and complete designated customer complaint forms and documentation.
  • Provide regular updates relating to the progress of complaints.
  • Provide feedback to Customer Service department and/or the distribution/customer that has raised the complaint.
  • Assist in day to day running of the microbiology facilities.

Your Background: The ideal candidate for this role will have the following qualifications, skills and experience:

  • Candidate shouldhave a bachelor’s degree in a related field.
  • Previous Microbiology knowledge and hands-on experience of handling Hazard Group 2 organisms in a Category 2 Laboratory is required.
  • Experience of working within a quality system (particularly ISO13485).

Apply: For more information or to apply for this Product Support Specialist position, please contact Science Contracts Team on 0191 384 8906 or email, quoting job ref 51268.

It is essential that applicants hold entitlement to work in the UK.

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