Customer Service Associate
CK Group are recruiting for a German Speaking Customer Service Associate to join a global pharmaceutical company, based in Chester on a contract basis for 12 months.
Salary: Up to £14.38 per hour PAYE, depending upon experience.
German Speaking Customer Service Associate Role:
- Understand policies around order management and customer inquiries processes, and execute in compliance with Global distribution Practices (GDP).
- Receive orders and enter them in SAP system, handle backordersand returns for customers, monitor all open orders
- Handle customer routine complaints and disputes
- Receive and resolve internal ad-hoc inquiries
- Support internal and external audits
- German Language required
- Excellent communication skills
- Excellent organisational skills & attention to detail
- Excellent computer skills (MS Office)
- SAP knowledge is advantageous
Company: Our client is the world's number one drug development, delivery and supply partner.
Location: This Customer Service Associate role will be based at our clients site in Chester, Cheshire.
Apply: For more information, please contact Anett on 01246 457727 or email email@example.com. Please quote reference 50919.