Customer Service Associate

  • Salary: £14.38 per hour PAYE
  • REF Number: 00050919
  • Consultant: Anett Racz
  • Contact:
  • Date Published: 18.06.2021
  • Sector: Other
  • Location: Chester, North West
  • Discipline: Other

CK Group are recruiting for a German Speaking Customer Service Associate to join a global pharmaceutical company, based in Chester on a contract basis for 12 months.

Salary: Up to £14.38 per hour PAYE, depending upon experience.

German Speaking Customer Service Associate Role:

  • Understand policies around order management and customer inquiries processes, and execute in compliance with Global distribution Practices (GDP).
  • Receive orders and enter them in SAP system, handle backordersand returns for customers, monitor all open orders
  • Handle customer routine complaints and disputes
  • Receive and resolve internal ad-hoc inquiries
  • Support internal and external audits

Your Background:

  • German Language required
  • Excellent communication skills
  • Excellent organisational skills & attention to detail
  • Excellent computer skills (MS Office)
  • SAP knowledge is advantageous

Company: Our client is the world's number one drug development, delivery and supply partner.

Location: This Customer Service Associate role will be based at our clients site in Chester, Cheshire.

Apply: For more information, please contact Anett on 01246 457727 or email pharmacontracts@ckagroup.co.uk. Please quote reference 50919.

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