Customer Service Associate

CK Group are recruiting for a Dutch Speaking Customer Service Associate to join a global pharmaceutical company, based in Chester on a contract basis for 12 months.

Salary: Up to £15.00 per hour PAYE, depending upon experience.

French andDutch Speaking Customer Service Associate Role:

• Understand policies around order management and customer inquiries processes, and execute in compliance with Global distribution Practices (GDP).
• Receive orders and enter them in SAP system, handle backorders and returns for customers, monitor all open orders.
• Handle customer routine complaints and disputes.
• Receive and resolve internal ad-hoc inquiries.
• Support internal and external audits.

Your Background:

• Dutch language required.
• Excellent communication skills.
• Excellent organisational skills & attention to detail.
• Excellent computer skills (MS Office).

Company: Our client is the world's number one drug development, delivery and supply partner.

Location: This Customer Service Associate role will be based at our clients site in Chester, Cheshire.

Apply: For more information, or to apply for this Customer Service Associate position please contact the Key Accounts Team on 01438 870011 oremail pharmacontracts@ckagroup.co.uk. Please quote reference 52046.

It is essential that applicants hold entitlement to work in the UK