Complaints Investigator

  • Salary: £12.20 per hour PAYE
  • REF Number: 00050647
  • Consultant: Dennis Beltman
  • Contact: 01438 870011
  • Date Published: 17.05.2021
  • Closed Date: 04.06.2021
  • Sector: Medical Devices, Instrumentation
  • Location: Leamington Spa, West Midlands
  • Discipline: Other

CK Group are recruiting for a Complaints Investigator to join a global medical technology company in the pharmaceutical industry at their site based in Leamington Spa on a contract basis for 12 months.

Company: Our client takes a pioneering approach to the design of advanced medical products and services, holding lead positions in Orthopaedics Reconstruction, Wound Management and Sports Medicine.

Location: This Complaints Investigator role will be based at our clients site in LeamingtonSpa, Warwickshire.


  • 12.20 per hour PAYE.

Complaints Investigator Role:

  • Support Corrective Action & Preventative Action (CAPA), by escalating adverse trends and ensuring all specified actions are closed in a timely manner.
  • Analyse data and draw conclusions based upon available information.
  • Support Post Market Surveillance (PMS) and Risk Management activities.
  • Input and manage data within existing Quality System databases.

Your Background:

  • Hold a degree/HND ina Scientific, Engineering or Quality related subject.
  • Experience working within Quality Assurance, preferably within Medical Device/Pharmaceutical industry - preferred.
  • Awareness/understanding of the Medical Device Directive, GMP, GDP, ISO 9001, ISO 13485, 21 CFR Part 820 - preferred.
  • Proficient in Word and Excel, and good writing skill is needed. Experience in MS Access, MS Visio, Agile, and SAP - desirable.

Apply: Entitlement to work in the UK is essential. For more information orto apply for this Complaints Investigator position, please contact Dennis on 01438 870011 or email Please quote reference 50647

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