Our client is a metallurgical testing facility based in the South Yorkshire region and are currently looking for a Sales Administration Leader to come in for a 12 month contract with a view to being made permanent.
The role will involve improving the total gross margin on ‘external analytical services – EAS’ sales as well as managing the sales administration requirements of the EAS business
Duties:
- Contribute to achieving the financial goals of the company
- Maintain the excellent reputation of the company’s analytical services for current and future customers
- Assist in identifying and gaining new external business
- Liaise with external customers to develop and maintain effective customer services
- As required; represent the company in support of the laboratory business team
- To directly manage sales administration staff to move the business forward proactively
Standards of Performance:
- To achieve the business plan
- Provide quotations for analytical testing and technical support to external customers
- Identify need for business action arising from sales issues
- Produce informative/statistical visit reports that incorporate customer satisfaction
- Assess and review pricing and turnaround policies
- Efficient, timely and accurate processing of departmental administration
- Create an effective sales administration team
Knowledge and Expertise:
- Experience in a sales environment
- Degree in Science and/or Engineering
- Ability to respond and co-ordinate activities arising from circa 1000 tests per week
- Ability to maintain customer satisfaction to a high level
- Experience in people management
- Good communication and negotiating skills
- Organisational, Planning, teamworking and IT skills
- Outgoing personality
- Willing to travel, predominantly in UK
Apply Now
For more information or to apply for this Sales Administration Leader position, please contact Russell Oakley at CK Science on 0114 2839956 or email roakley@ckscience.co.uk. Please quote reference SH21205 in all correspondence.
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